How JUMP works
On-demand transportation technology is our core service. The JUMP app that connects driver-partners and riders is what makes it all possible. Here’s how it works, step by step:
Find everything you need to track your success on the road.
Manage your payment options, review trip history, and more.
Find everything you need to track your success on the road.
Manage your payment options, review trip history, and more.
Youre seeing information for. To see local features and services for another location, select a different city.
Manage your payment options, review trip history, and more.
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On-demand transportation technology is our core service. The JUMP app that connects driver-partners and riders is what makes it all possible. Here’s how it works, step by step:
The rider enters their destination into the Where to? box on the top of the screen; taps each ride option to see the wait time, car sizes, and price; then confirms their pickup location and taps Request.
A nearby driver sees and chooses to accept the rider’s trip request. The rider is automatically notified when the driver’s vehicle is about a minute away.
The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.
The app gives the driver the option to access turn-by-turn directions, so the driver can focus on getting there and the rider can focus on enjoying a comfortable ride.
At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders can also give the driver compliments. In cities where tipping is available, they can also add a little extra to show their gratitude.
Ready to experience JUMP for yourself? Take your first trip as a rider, or get on the road to earning as a driver.
Sign up to ride Sign up to drive
Get where you’re going easily and reliably with the push of a button. Choose the ride option that best suits your needs.
With JUMP, you’re in control. The app for drivers was designed with features that empower you to decide how, where, and when you earn.